How to Get an Appointment?
By Calling Alo182;
Alo182 is called from home, work, payphone, and mobile phones.
The patient's T.C. identity number is given to the operator who answers the call.
The hospital, polyclinic, and physician preferences, if any, for which an appointment is requested are reported to the operator.
The operator informs the citizen of available dates and time slots.
The citizen makes a selection and gets their appointment.
From the Web:
Citizens can make appointments through the "Online Appointment System" in addition to Alo 182.
A separate account is opened for each citizen when logging into the Central Physician Appointment System for the first time.
For this, the relevant redirection steps are followed.
After the account is opened, you can log in using your T.C. identity number and the determined password by using the "Make an Appointment" button. You can also log in to your account using your E-Government password.
An appointment is made by selecting the desired hospital, polyclinic, and doctor.
Making an Appointment Using a Mobile Device:
There is an "MHRS Mobile" application for smart devices (phone, tablet) with Android, IOS, BlackBerry, and Windows operating systems. You can download "MHRS Mobile" for free from the application market (App Store, Play Store, etc.) used by your device.
How to Cancel an Appointment?
By Calling Alo182:
The Ministry of Health Central Physician Appointment System number 182 is called from home, work, payphone, and mobile phones. This call must be made at least 80 minutes before the appointment time.
The T.C. identity number of the citizen requesting the appointment is given to the assistant answering the call by the citizen calling 182. The assistant verifies the citizen's information.
The citizen informs the assistant of the date and time of the appointment they want to cancel. The relevant appointment is canceled by the assistant. YenimahalleEAH
From the Web:
You must log in to the Central Physician Appointment System "Online Appointment" screen with your T.C. identity number and password.
All appointment information that has been taken is accessed by clicking on the "Appointment History" section, and the appointment cancellation process is done from this section.
The appointment is canceled by clicking on the "Cancel Appointment" section.
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The Ministry of Health has implemented the Health Transformation Project in Turkey with the aim of accessing health services more effectively and efficiently, and has largely carried out the work within the scope of this program. One of the most important studies of this program is the Central Physician Appointment System.
What is the Central Physician Appointment System?
The Central Physician Appointment System is an application that allows citizens to make appointments from the hospital and physician they want via live operators by calling the Central Physician Appointment System on the Alo182 line or via the web for 2nd and 3rd level hospitals and oral and dental health centers affiliated to the Ministry of Health.
What are the Aims of the Central Physician Appointment System?
Increasing citizen/patient satisfaction by making better resource planning in hospitals (effective and efficient planning of labor and equipment use), and reducing queues in hospitals.
Increasing the efficiency and quality of health service delivery by measuring the use and distribution of resources in hospitals (effective and efficient implementation of labor, machinery and equipment use).
To help develop health policies with the data of the Central Physician Appointment System.